urgentic
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Platform Overview

Autonomous Security Operations.A Mesh of Agents. Zero Delays.

The average attacker moves from initial access to lateral spread in under four hours. The average security team takes days to investigate. urgentic closes that gap — permanently.

< 3 min
Mean time to investigate
11
Specialised AI agents
24/7
Autonomous coverage
90%
Cost vs traditional SOC
3 min

vs. 4–8 hours for a human analyst

Hours and days become minutes and seconds.

Every alert is fully investigated, enriched with threat intelligence, and a finished report is in your inbox — in under 3 minutes. Your best analyst takes 4–8 hours for the same work. urgentic does it while they sleep.

Alert received at 2am → report delivered at 2:03am
Same depth at 3am Sunday as 10am Monday
No backlog — every alert investigated the moment it fires
cheaper

vs. traditional managed SOC

Cut your security operations cost by over 80%.

A traditional managed SOC charges $15,000–$50,000 per month for shift-based coverage. urgentic starts at $2,500/month — with deeper investigations, no shift gaps, and no coverage holes on bank holidays.

From $2,500/month — all 11 agents included
No per-analyst seats. No hidden costs.
More incidents handled = same price. It scales for free.
24/7

365 days a year — zero exceptions

No sleep. No sick days. No days off. No gaps.

Human analysts go off-shift. They call in sick. They get tired and miss things. urgentic never stops — identical performance at 3am on Christmas Day as at 9am on a Monday. Attackers work around the clock. Now so do you.

No shift handovers where things get missed
No "we'll look at it Monday" — every alert is immediate
Bank holidays, weekends, and nights: fully covered
01The Problem

Most breaches aren't clever. They just happen while no one is watching.

When a hacker gets into your network at 2am on a Saturday, your security alert fires immediately. But if no one investigates it until Monday morning, the attacker has had 54 hours of free access. That is how most breaches happen — not because the system missed it, but because no one acted in time.

What urgentic does

Investigates every alert. Automatically.

  • Every alert is investigated within 3 minutes — day, night, weekend, or bank holiday
  • Your security team wakes up to a finished report, not a queue of 200 unread alerts
  • Nothing is skipped, ignored, or deprioritised because the team is busy

What urgentic is not

Not a replacement for your tools or your team.

  • Works on top of what you already have — no ripping out Microsoft Sentinel
  • Your data stays in your Azure environment. Always
  • Your team still makes the final call — urgentic gives them the evidence to do it fast

Who it is for

Any organisation that cannot watch everything, all the time.

  • Small teams of 2–5 people who cannot cover nights and weekends
  • Enterprise SOC teams getting 500+ alerts a day and burning out
  • MSSPs who need to cover more clients without hiring more analysts

vs. a managed SOC service

Better coverage. A fraction of the cost.

  • Traditional managed SOC: $15,000–$50,000 per month
  • Human analysts go off-shift, miss things, and have bad days
  • urgentic: from $2,500/month — consistent depth, every single alert

Traditional SOC vs urgentic

Traditional SOCurgentic
Time to investigateHours — sometimes days< 3 minutes, every time
Monthly cost$15,000–$50,000/monthFrom $2,500/month
Coverage hoursShifts only — gaps at night/weekends24/7/365, no gaps ever
Alert fatigueReal — analysts miss things when overwhelmedEliminated — AI never gets tired
False positive reviewSomeone reads every single alertAuto-classified with confidence score
Investigation depthDepends on who is on shiftSame rigorous process on every incident
Threat intelligenceDone when time allowsAutomatically checked on every incident
Scales with volumeHire more peopleNo extra cost as volume grows
02Zero Friction Setup

Up and running in 15 minutes. No IT project required.

Most security tools take weeks to deploy. urgentic takes 15 minutes. You do not need to install software, change your existing setup, or move any data. If you already use Microsoft Sentinel, you are already most of the way there.

What you need

  • Microsoft Sentinel, Splunk, or Google Chronicle (any plan)
  • Read-only API credentials for your SIEM — we walk you through it step by step
  • An email address to receive investigation reports
  • About 15 minutes of your time

What you do NOT need to touch

  • No software to install on any machines
  • No changes to your existing Sentinel rules
  • No VPN or network configuration
  • No dedicated server or cloud infrastructure

How it works — step by step

1

Connect your Sentinel workspace

Paste in your Azure tenant ID and workspace ID in the urgentic portal. We generate a read-only app registration you can create in under 5 minutes using our step-by-step guide.

2

Choose your alert delivery method

Either set urgentic to automatically check your Sentinel workspace every 5–30 minutes (no setup needed), or connect a webhook from Sentinel for real-time alerts the moment they fire.

3

Set your notification email

Add the email addresses where you want investigation reports delivered. That is it. urgentic starts investigating your real incidents immediately.

Your data never leaves your Azure environment. urgentic reads your incident data with read-only access — it cannot change, delete, or export anything. Our team does not see your logs or your alerts.

03The Eleven Agents

Eleven specialists. None of them sleep.

Think of it like having eleven expert analysts on your team — each one focused on a different part of every investigation, all running at the same time, around the clock. No one goes off-shift. No one takes a lunch break. No one misses the 3am alert.

01
Report AgentReceives alerts & delivers reports

The front door. Receives the alert, kicks off the investigation, and sends the finished report to your inbox when it is done.

  • Alert received and acknowledged in under 1 second
  • Final investigation report emailed automatically
  • Nothing sits in a queue
02
OrchestratorWatches your Sentinel workspace

Checks your Microsoft Sentinel workspace on a regular schedule and picks up any new incidents — even if no webhook is configured.

  • Checks every 5, 15, or 30 minutes — you choose
  • Never processes the same alert twice
  • Handles high-volume periods without slowing down
03
Triage AgentReal vs false alarm — decided in seconds

Reads the alert and decides immediately whether it is a genuine threat or a false alarm — with a confidence score so you know how certain it is.

  • False alarms closed automatically with documented reasoning
  • Real threats escalated to full investigation instantly
  • Your team only sees what genuinely matters
04
Entity EnrichmentWho is involved and what are they?

Looks up every IP address, user account, and device mentioned in the alert — building a full picture of who is involved before a human even opens the report.

  • IP addresses: location, internet provider, who owns it
  • User accounts: job role, admin access, login history
  • Devices: what it is, who uses it, is it managed by your IT team
05
Threat IntelligenceIs this a known threat actor?

Checks every suspicious IP, website, and file hash against global threat databases — the same databases professional threat analysts use.

  • Checks VirusTotal, URLhaus, and open threat feeds automatically
  • Tells you if an IP is linked to ransomware gangs or nation-state groups
  • Turns an unknown IP address into "known Qakbot command server"
06
Hunting AgentLooks for what the attacker left behind

Goes looking for signs of more activity beyond the original alert — like checking whether an attacker who got in through one door also tried others.

  • Searches for movement to other machines on your network
  • Looks for attempts to create new admin accounts
  • Finds malware that hid itself after the initial alert fired
07
Investigation AgentPuts the whole story together

Takes everything the other agents found and writes a clear, complete account of what happened — in plain English — with a full timeline and recommendations.

  • Full incident narrative: what happened, when, and how
  • Maps attack steps to known hacker playbooks (MITRE ATT&CK)
  • Specific, actionable recommendations — not generic advice
08
Detection EngineeringMakes sure it cannot happen again

Every investigation teaches the system something new. After each incident, this agent writes a new detection rule so the same attack gets caught faster next time.

  • New Sentinel detection rules written after every investigation
  • Automatically avoids duplicating rules you already have
  • Your security posture improves with every incident handled
09
Data AgentChecks your security visibility is working

Runs a daily health check on your security data feeds — because you cannot detect a threat if your logs have silently stopped working.

  • Checks 50+ log sources every day
  • Alerts you if a data feed goes silent before you miss a real attack
  • Tells you if your coverage has gaps in critical areas
10
Firewall AgentBlocks the attacker at the door

When a confirmed malicious IP is found, this agent automatically blocks it at your firewall — before the attacker can move further into your network.

  • Blocks happen in under 60 seconds from confirmation
  • Works with Cisco and Fortinet firewalls out of the box
  • You can require human approval first, or let it act automatically
11
Vulnerability AgentFlags what the attacker might exploit next

When an incident involves one of your machines, this agent checks whether that machine has any known security weaknesses — and flags them so you can patch before the attacker uses them.

  • Cross-references active incidents with unpatched vulnerabilities
  • Prioritises by real risk — not just theoretical severity scores
  • Connects your patch backlog to live attack context

Agents 04, 05, and 06 all run at the same time — so your investigation is not waiting on each step to finish before the next one starts. The whole thing completes in under 3 minutes because the work happens in parallel.

04Investigation Pipeline

Alert fires at 2am. Report in your inbox by 2:03.

Here is exactly what happens from the moment an alert fires to the moment your team has a finished investigation report — all in under 3 minutes, every single time.

0 sec

Alert received

The moment your Sentinel workspace generates an incident, urgentic picks it up. Acknowledged in under 1 second. Nothing waits in a queue.

~15 sec

Real threat or false alarm?

The Triage Agent reads the alert and gives a verdict immediately. False alarms are closed with a written explanation. Real threats move forward instantly.

15–90 sec

Deep investigation begins

Three agents work at the same time — looking up everyone involved, checking global threat databases, and searching your network for signs of further attacker activity.

90–150 sec

The full picture is assembled

Everything found gets turned into a clear incident narrative — what happened, in what order, how serious it is, and exactly what to do next.

~3 min

Report delivered to your inbox

A complete, readable investigation report arrives by email. Your team wakes up to finished findings — not a stack of unread alerts.

Ongoing

New detection rule written

After every investigation, urgentic writes a new security rule so the same attack pattern gets caught even faster next time. Your defences improve automatically.

On confirm

Attacker blocked at the firewall

If a known malicious IP is found and you have enabled automated blocking, the Firewall Agent pushes a block rule to your firewall in under 60 seconds — before the attacker can move to another machine.

05UrgencyScore™

Not all “High Severity” alerts are the same. UrgencyScore tells you which ones actually matter.

Imagine 30 alerts all marked “High Severity.” One is on an old test laptop. Another is on the server that runs your entire payroll. They look the same on paper — but they are completely different threats. UrgencyScore™ sorts them for you.

Signal 1How serious is the alert?

Starts with the standard High / Medium / Low severity from your SIEM. This is the baseline — but on its own, it does not tell the whole story.

Signal 2How confident are we it is real?

A "High Severity" alert that is 40% likely to be real is very different from one that is 95% confirmed. UrgencyScore factors in how certain the diagnosis is.

Signal 3Is this a known attacker?

If the IP address or file involved is linked to a known ransomware group, that changes everything. Confirmed threat intelligence pushes the score up immediately.

Signal 4What can the attacker reach from here?

An alert on a domain controller — the machine that controls your entire network — is far more urgent than the same alert on a printer. UrgencyScore knows the difference.

The result: instead of 30 identical-looking alerts, your team sees a ranked list. “These 3 need immediate attention. Here is why.” The other 27 are handled automatically. Your analysts focus on real threats — not noise.

06Platform Features

The full analyst workspace. Without the full analyst headcount.

Beyond autonomous investigation, urgentic gives your team everything they need to oversee, query, and report on security operations — without building it themselves or subscribing to four separate tools to get there.


Command Centre

Ask any security question in plain English. Get a real answer.

No technical knowledge needed. Just type what you want to know — and urgentic goes and finds it in your live security data.

  • "Show me everything suspicious on John's account in the last 24 hours"
  • "Investigate the alert that fired this morning on the finance server"
  • "What are the 5 riskiest machines in our network right now?"
  • "Find any activity from this IP address over the past 7 days"

Investigation Report Viewer

Read, review, and approve every investigation before it goes anywhere.

Every investigation is stored in the platform. Your team can review the full findings, ask follow-up questions, or request more detail — before the report is sent to anyone.

  • Nothing is sent to a client or manager without deliberate human approval
  • Request additional investigation with one click
  • Full audit trail of every decision made

Asset Posture Dashboard

See which machines are your biggest risk — before the attacker does.

Real-time view of which assets in your environment have the most unpatched vulnerabilities, the most incidents, and the highest exposure to attack.

  • When an alert fires, instantly know if the affected machine is critical or low-risk
  • Prioritise your patching effort based on real attack context
  • Updated continuously — not just on the last scan date

Weekly SOC Dashboard

A full security summary — written and sent automatically every week.

The report your leadership team needs to see, generated automatically every Sunday. No analyst spending half a day compiling numbers.

  • Total incidents, response times, and what was blocked
  • Threat intelligence highlights for the week
  • Open risks and what your team is working on
  • Branded with your logo — looks like it came from your SOC team

Enterprise plans support full white-labelling. Reports carry your branding, the platform runs under your domain, and your clients see your SOC — powered by urgentic behind the scenes. For MSSPs, this means scaling client coverage without scaling headcount.

07Real-World Scenarios

This is what the difference looks like.

Not theoretical capability — specific incidents, the exact investigation path urgentic takes, and what happens to companies that have a 4-hour response time instead of a 3-minute one.


Scenario A

Account hacked at 2am on a Saturday

The situation

An alert fires: someone logged in from London at 1:45am, then from Singapore 18 minutes later. Physically impossible. The security team is off-shift.

Without urgentic

Alert sits until Monday morning. The attacker has 54 hours of unrestricted admin access to everything.

With urgentic

  • urgentic investigates at 2:06am — 6 minutes after the alert fires
  • Finds the account has full Global Admin access to Azure — highest possible privilege
  • Discovers the attacker already created 4 new admin accounts in those 18 minutes
  • Report delivered to the security team at 2:11am. UrgencyScore: 96 out of 100
  • Recommended actions: disable the account, revoke the 4 new accounts, reset all admin credentials

The attacker's 54-hour free window becomes a 26-minute window.


Scenario B

Malware on a finance workstation on a Tuesday afternoon

The situation

An alert fires: suspicious software executing on a computer in the finance department. The security team is busy with other work.

Without urgentic

Gets added to the alert queue. Reviewed 6 hours later — by which point the malware has spread to two other machines.

With urgentic

  • urgentic investigates immediately — finds a phishing email arrived 1 hour before the malware ran
  • The malware is identified: Qakbot, a banking trojan used to steal financial credentials
  • The malware is trying to connect to a command server to receive instructions
  • The Firewall Agent blocks that server in under 60 seconds — cutting off the attacker's control
  • Total time from alert to blocked: 2 minutes 38 seconds

Contained before it spreads. Finance credentials protected. Attacker's connection severed.


Scenario C

200 false alarms every week from a scheduled scan

The situation

Your IT team runs a weekly security scan. Every scan triggers 140–200 alerts in Sentinel for port scanning and network probing — all completely harmless, all from the same scanner.

Without urgentic

Each one reviewed manually. 4–6 hours of analyst time wasted every single week. Answers are always the same: false alarm, it is the scanner.

With urgentic

  • urgentic classifies all 200 as false alarms in 8 minutes at 99% confidence
  • Recognises the scanner's IP address, the scheduled time window, and the expected activity pattern
  • Your team receives one summary email: "200 alerts closed — scheduled scan from 192.168.1.10"
  • That is 250 analyst hours recovered per year from this one source alone

250 hours of analyst time back. Every year. From one recurring alert type.

08Integrations & Requirements

Works with your existing environment. Nothing to rebuild.

Works with Microsoft Sentinel, Splunk, Google Chronicle, and the Microsoft Defender ecosystem — with no agents to install, no infrastructure to provision, and no changes to your existing rules or data connectors.

SIEM & Detection

Microsoft SentinelSplunkGoogle ChronicleDefender XDRDefender for EndpointMicrosoft Defender for Identity

Threat Intelligence

VirusTotalURLhausMITRE ATT&CKOpen-source feedsRecorded FutureQ3 2026

Firewall & Containment

Cisco Firepower FMCFortinet FortiGatePalo Alto PAN-OSQ3 2026

Vulnerability Management

Rapid7 InsightVMManageEngine Desktop CentralTenable.ioQ3 2026QualysQ4 2026

Notifications

Email (SMTP / Exchange / M365)Microsoft TeamsCustom WebhooksSlackQ3 2026

All you need

Microsoft Sentinel, Splunk, or Google Chronicle (any plan)

Read-only API credentials for your SIEM — guide provided

An email address for reports

An email address for reports

What you do NOT need

Software installed on any machine

Changes to existing Sentinel rules

VPN or network routing changes

Dedicated servers or infrastructure

09Pricing

One analyst's salary. The coverage of a full team.

A senior security analyst costs $120,000–$160,000 per year. They cover one shift. They get tired. They have good days and bad ones. urgentic's Professional plan runs $60,000 per year — around the clock, consistent depth on every alert, no sick days. No per-analyst seats. No hidden costs. Every plan includes all eleven agents.

Starter

$2,500

per month


  • 500 incidents/month
  • All 11 agents
  • Email reports
  • 30-min polling
  • Command Centre
Book a Demo

Most Popular

Professional

$5,000

per month


  • 2,000 incidents/month
  • All 11 agents
  • Email + Teams
  • 15-min polling
  • REST API
  • Custom branding
  • Asset Posture dashboard
  • Weekly SOC reports
Book a Demo

Enterprise

Custom

contact sales


  • Unlimited incidents
  • 5-min polling
  • Multi-workspace
  • MSSP white-label
  • SSO / SAML
  • Dedicated instance
  • 99.9% SLA
Book a Demo

All plans include a 14-day free trial. No credit card required.

Overage: $3 per incident beyond your plan's monthly limit.

Most organisations see a positive return within the first 90 days — not from cost savings alone, but from incidents caught overnight that would otherwise have sat until morning. The business case is not the subscription cost. It is the breach you prevent at 3am on a bank holiday.

10Hard Questions

Answers to the questions your board will ask first.

How long does setup actually take?

About 15 minutes for most organisations. You create a read-only connection to your existing SIEM — Microsoft Sentinel, Splunk, or Google Chronicle — and we walk you through every step. Nothing to install. Most teams see their first automated investigation report within 30 minutes of going live.

Does urgentic see our security logs and data?

urgentic reads your incident data from Sentinel to run investigations — but your raw logs never leave your Azure environment. We do not store your log data. What gets stored in urgentic is limited to investigation summaries and report outputs. Your data stays exactly where it is.

What if it gets something wrong — misses a real threat?

Every decision comes with a confidence score. If the system is less than 85% confident about closing an alert as a false alarm, it holds it for human review instead of closing it automatically. Every decision is documented — your team can reverse any call with one click. Nothing is permanent.

Can we control what it does — especially the automatic blocking?

Completely. By default, urgentic only reports and notifies — it takes no action at your firewall unless you explicitly enable it. Automated blocking is off by default. When you turn it on, you define exactly which conditions trigger a block: severity level, how confident the system is, what type of threat. You start as conservative as you want and expand as your team gets comfortable.

We already have a security team. Does this replace them?

No — and that is the point. Your team's time is too valuable to spend reviewing 300 routine alerts a day. urgentic handles all the volume work — the initial triage, the lookups, the report writing — so your analysts can focus on the work that actually requires human judgement. Most teams find their analysts are more engaged after urgentic, not less, because the boring part of the job disappears.

We manage multiple clients. How does that work?

The Enterprise plan is built for exactly this. Each client's data, credentials, and reports are completely isolated from every other client. You can white-label the whole platform — your clients see your branding, not ours. Pricing is based on total incident volume across all your clients.

We use Splunk or Google Chronicle, not Microsoft Sentinel. Can we use urgentic?

Yes. urgentic supports Microsoft Sentinel, Splunk, and Google Chronicle. If you are using any of these, you can connect your workspace and start investigating incidents today. The setup process is the same — no agents to install, no data to migrate.

Can we try it before paying?

Yes. Every plan comes with a 14-day free trial — no credit card required. Full access to all eleven agents, connected to your real Sentinel workspace, running on your actual incidents. You can also book a live guided demo if you want to see it before connecting your own data.

See it on your environment

The next alert fires in minutes.
Will you be ready?

A live demonstration against your own Sentinel workspace — your incidents, your data, real results. See what urgentic finds in your environment that your current process is missing.

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